Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse.

I have a question on my charges.

Click the "Sign in" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.

I need a copy of my receipt/invoice.

Click the "Sign in" link at the top of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Basic Beauty continually perceives the best option when it comes to security.

We use several ways for payments, all major credit cards through our extremely secure gateway, Basic Express Checkout, Paypal and Google checkout, so your shopping experience becomes easier and yet safer.

We guarantee all transactions through and outside our domain will be monitored by us before charging any account one uses.

256 bit SSL Encryption. You are safe!

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