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Basic NEWSLETTER


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How do I buy/redeem a gift certificate?

 

To purchase a gift certificate, click here. If you are the recipient of a gift certificate and would like to redeem yours, simply follow instructions by clicking on the left side link showing on the gift certificate page.

 

How do I find my product?

 

To find the product(s) you're looking for, you may:

  • use the navigation menus on the left, right and top(home), bottom(footer) of our website.
  • type a keyword into the SEARCH box and/or go sitemap on the bottom any page. If you have any trouble locating a product, feel free to contact us for assistance.

 

How do I navigate the site?

 

To navigate this website, simply click on a category you might be interested in. Categories and Brands are located on the left of our website. Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product.

We are constantly making changes and effort for a better and pleasant experience at our BasicBeauty store.

 

Can my order be shipped to an address other than my billing address?

 

Yes. Make sure you add the desired shipping address to your Credit Card account so your payment may be authorized and approved.

 

How do I use a coupon?

 

After adding items to your cart, on the right hand side of the page you will see the COUPON CODE, write it down in the box and click Enter(return-Mac) or GO.

 

 

 

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